Delete your Stet account
In the app
- Open Stet and go to Settings.
- Tap Delete my account and confirm.
Without the app
- Send an email to support@stetnote.app with the subject “Delete my Stet account”, from the email address of your account. If you signed in with Apple and hid your email, tell us and we'll help you prove it's your account.
- We confirm receipt and delete the account within 30 days at the latest (usually much sooner), then confirm by email.
What is deleted
- Immediately and permanently: your journal pages, recaps, profile, settings, devices, consent records and the link to your subscription.
- Your usage statistics (PostHog) and subscriber data (RevenueCat) are deleted at the same time; your Sign in with Apple authorisation is revoked.
- Pages stored on your phone are erased when you delete the account in the app. If you delete it by email, uninstall the app to erase them.
What is kept, and for how long
- Server backups are overwritten on a rolling basis within 7 days. A deleted account is never restored from them.
- Records of purchases are kept as long as accounting and tax law requires (up to 10 years in France), without any journal content.
- Our exchange about your request is kept for 3 years to prove we handled it.
Subscription: deleting your account does not cancel a subscription. Cancel it in your App Store or Google Play settings (how to).